Popup Music — Help & Support

🚀Quick Start

Open Popup Music and tap the "Listen" button
Play any song near your device (radio, speakers, streaming services)
Watch as educational pop-ups appear with fun facts, trivia, and insights
Use controls to navigate: rewind, fast-forward, stop, or share

        💡 Tip: For best results, ensure the music is clear and audible for 5-10 seconds during recognition.
      

✨Features

🎯 Smart Recognition

Powered by Apple's ShazamKit for instant, accurate song identification

📚 Rich Content

Fun Facts, Trivia, Artist Info, Cultural Impact, Technical Analysis, Lyrics Insights

⏯️ Easy Controls

Navigate through pop-ups with intuitive rewind, fast-forward, and stop buttons

📤 Share Discoveries

Share interesting facts and discoveries with friends directly from the app

🔧Troubleshooting

No pop-ups appearing?
Check microphone permissions: Settings → Privacy & Security → Microphone → Popup Music
Song not being recognized?
• Increase volume or move closer to the audio source
• Ensure 5-10 seconds of clear audio
• Try a different song or audio source
Pop-ups loading slowly?
Check your internet connection - the app requires online access for content
App crashing or freezing?
• Force close and restart the app
• Restart your device
• Ensure you have the latest version from the App Store

🔒Privacy & Security

Your privacy is our priority:

Microphone is used only for song recognition
No audio is recorded, stored, or transmitted
Recognition happens locally on your device using ShazamKit
Only song metadata is sent to our servers for content generation

Learn more: Privacy Policy • Terms of Service

❓Frequently Asked Questions

Q: Does the app work with streaming services?
A: Yes! Popup Music works with any audio source including Spotify, Apple Music, radio, YouTube, etc.

Q: How many pop-ups will I see per song?
A: Typically 20-40 pop-ups spread across the song duration, depending on the track length.

Q: Can I use the app offline?
A: Song recognition works offline, but generating pop-up content requires an internet connection.

Q: Is the app free?
A: Yes, Popup Music is free with ads. The ads help us maintain the service and create quality content.

📧Need More Help?

Can't find what you're looking for? We're here to help!

Email: steverioux68@gmail.com

We typically respond within 24 hours. Please include your device model and iOS version for faster assistance.